Warranty

Casemeto Warranty
If you have any difficulties whatsoever with the products, or you are dissatisfied for whatever reason, you can contact us and we will discuss the issue in an open, honest way.

  1. In general, if a product develops a fault during the 3 months since you received it, and the fault is due to a quality issue rather than your own breakage or misuse, we will accept a return.
  2. Customers need to pay the cost of returning faulty products back to the Casemeto returns address as instructed by Customer Support.
  3. Returns without prior discussion and authorization will not be accepted.
  4. When we receive your authorized return we will repair the product for free and send it back to you for free. In general you will receive back, fixed, the same product you returned to us.

Exceptions to Warranty

  1. We do not offer warranty or support for products not bought from Casemeto.com.
  2. The warranty does not extend to free repair / replacement in cases to damage to products, accidental breakage, misuse, or wear and tear.
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